CQE Certificate

CQE Instructor’s Profile:

·         Over 17 years in quality assurance / management experience in three different industries (including    automotive, mechanical and chemical industries)

·         Senior quality manager for four different companies (including three Canadian companies)

·       Senior Member of ASQ (American Society For Quality), Milwaukee, Wisconsin, USA

·       Certified Quality Engineer, Certified Six Sigma Black Belt (ASQ), ISO 9001 Lead Auditor (SGS)

·       Graduated with Master degree in science and instructed (three years) in a famous university

·       CQE Instructor at Kennedy College over 3 years and helped over 200 students passed CQE exam

CQE Course Introduction:

·         100% cover the “Body of Knowledge” as required by ASQ (American Society For Quality) for Certified Quality Engineer

·         Three month classroom lecture, double time as per ASQ training centres’ requirements

·         Over 1000 real examination questions, two time simulation examination and summary of test guidelines

·         Not only focus on the knowledge introduction, but also help build students’ working skills and experiences trough real case study and analysis

Certification Requirements:

·         Graduated with degree or with college diploma

·         Four or five working experience

·         Basic high school mathematics skills

·         Read and understand English with certain speed

Job Markets:

·         Quality professionals are suitable for all manufacturing, service industries

·         No job restriction due to education background

·         On-line QC, Lab QA

·         Quality Technician or Technologist

·         Quality Engineer

·         Quality Supervisor / Manager, Production Supervisor / Manager

·         ISO 9000, QS 9000 or TS 16949 Coordinator

·         Internal Quality Auditor

I.     Certification Overview
                     CQE BOK

II.           Management & Leadership
Quality Foundations
Quality Management Systems

Strategic Planning
Stakeholders
Benchmarking
Project Management
Quality Information Systems

ASQ Code of Ethics
Leadership Principles
Facilitation Techniques
Communication Skills
Customer Relations
Supplier Management
Barriers to Quality Improvement

III.          Quality Systems

Quality System Elements
Quality System Documentation
Quality Standards & Guidelines

ISO 9001:2000
MBNQA/BNQP

Quality Audits

Audit Types
Audit Components

Cost of Quality

Quality Cost Categories
Quality Cost Bases

Quality Training

Training Needs Assessment
Training Effectiveness

IV.           Product & Process Design

Quality Characteristics
Design Review

DFSS
QFD
Robust Design
DFX

Technical Drawings

GD&T Definitions
Design Verification
Reliability and Maintainability

Preventive Maintenance
R&M Indices
Bathtub Curve
Hazard Assessment Tools

V.            Product & Process Control

Tools
       Control Plans
Material Control

Material Identification
Material Segregation
Classification of Defects
MRB

Acceptance Sampling

Sampling Concepts
Sampling Standards
Sampling Integrity

VI.           Testing & Measurement

Measurement Tools
Definitions
Destructive Tests
Nondestructive Tests
Metrology
Measurement System Analysis

VII.         Control & Management Tools

Quality Control Tools

Flow Charts
Histograms
Pareto Diagrams

Management & Planning Tools

Affinity Diagrams
Matrix Diagrams
Prioritization Matrices
Activity Network Diagrams

VIII.     Improvement Techniques

Improvement Models

PDCA
Six Sigma
Kaizen
Lean Techniques
TQM

Corrective & Preventive Actions
Root Cause Analysis
Mistake Proofing

IX.         Basic Statistics
Collecting Data

Types of Data
Measurement Scales
Data Collection Methods
Data Accuracy
Descriptive Statistics
Graphical Relationships

Quantitative Concepts

Statistical Conclusions
Probability Terms

Probability Distributions

Continuous Distributions
Discrete Distributions

X.          Statistical Applications

Statistical Process Control

Objectives
Common vs. Special Causes
Rational Subgrouping
Control Charts
Control Chart Analysis
Pre-control Charts
Short-run SPC

Capability

Capability Studies
Performance vs. Specifications
Capability Indicies
Performance Indicies

XI.         Advanced Statistics
Statistical Decision Making

Point Estimates
Confidence Intervals
Hypothesis Testing
Paired-comparison Tests
Goodness-of-fit Tests
Contingency Tables

Analysis of Variance
Relationships Between Variables

Linear Regression
Simple Linear Correlation
Time-series Analysis

Design of Experiments|

Terminology
Planning Experiments
Block Experiments
Full-factorial Experiments
Fractional Factorials
Other Experiments

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